TERMS OF SALE
Prices
All prices are subject to change without notice, and the prices of products on order but unshipped may be adjusted to the price in effect at the time of shipment. All products are bulk packed and bulk packaged unless otherwise specified.
Minimum Order / Special Handling
United States Shoulder Screws does not have a minimum order. An “order” is defined as one shipment to one location. Split shipments sent via more than one shipping method, or purchase orders submitted with multiple release dates shall be considered orders for each unique release date and release location. Back orders that are the result of United States Shoulder Screws stock outs will not impact order value or release value. For purposes herein, “net sales” consists of the selling price of the goods sold, net of taxes, freight or handling charges, discounts, allowances, or other permitted deductions.
Returns and Cancellations
No order may be canceled or altered by Buyer except upon terms and conditions acceptable to United States Shoulder Screws, as evidenced by United States Shoulder Screws’s duly authorized written consent. Returns shall be considered only within 30 days of invoice date. A 20% restocking charge may be applied to all authorized returns due to customer error. Returns apply only to standard, stock inventory items and not to special parts that are made or stocked to unique customer or special circumstance specifications. Custom orders may not be cancelled once placed. A restock shall be permitted only after receipt and acknowledgement by the customer of the terms and conditions of the restock using a duly authorized United States Shoulder Screws Return Authorization form. The customer must complete the return within thirty (30) days of issuance, and must use a photocopy or facsimile of the Return Authorization form as a Packing List back to United States Shoulder Screws.
Shipping Tolerance
United States Shoulder Screws reserves the right to under or over ship the order quantity of all non-stock items by 10% as a result of our production processes, unless otherwise directed in the Order Acknowledgement.
Unannounced Changes
Data published in all catalogs and advertisements- including prices, tolerances and specifications- are subject to change without notice.
Taxes
Buyer shall bear the cost of all manufacturer’s tax, retail occupation tax, use tax, sales tax, value added tax, excise tax, duty or charge of any nature whatsoever imposed on or measured by the transaction between United States Shoulder Screws and Buyer, in addition to the prices quoted or invoiced, and in the event United States Shoulder Screws is required to pay such tax, duty, or charge, Buyer shall immediately reimburse United States Shoulder Screws the payment so paid.
Plain Finish Parts
United States Shoulder Screws makes efforts to ensure that plain finish parts arrive at the customer in good and corrosion-free condition. Such steps include the use of special packaging, the distribution of special corrosion prevention coatings, sealing in specially-designed plastic bags, and handling of parts at United States Shoulder Screws’s plant by personnel wearing protective gloves. In spite of these efforts, it is possible, particularly during late summer and in conditions where freight firms allow contact of the shipping containers with weather elements, for parts to develop surface corrosion, especially if contacted by unprotected human hands upon receipt. As a result, we are unable to guarantee the shelf life of any plain-finished parts.
F.O.B.
All shipments are made F.O.B. Indianapolis, Indiana. Freight is billed on the order at time of purchase.
Delivery, Delay, and Shortage
All quoted delivery dates and/or periods are approximate and shall commence when Buyer has provided complete specifications and/or applicable documents required to effect shipment. Title and risk of loss or damage in transit shall pass to Buyer upon delivery of products to a carrier or courier from United States Shoulder Screws. United States Shoulder Screws reserves the right to make delivery in installments; and all installments, when separately invoiced, shall be paid for when due. Delay in delivery of any installment shall not relieve Buyer of its obligations to accept remaining deliveries. United States Shoulder Screws shall not be liable for any damages as a result of any delay due to any cause beyond United States Shoulder Screws’s reasonable control, including but not limited to any act of God, act of Buyer, embargo or other government act, regulation or request, fire, accident, strike, slowdown, war, riot, shortage, delay in transportation, or delayed delivery by suppliers. In the event of any such delay, the time for delivery shall be extended for a period equal to the time lost by reason of any such delay. Claims for shortages or other errors must be made in writing to United States Shoulder Screws within ten (10) days after receipt of shipment; and failure to give such notice shall constitute unqualified acceptance and a waiver of all such claims by Buyer.
Payment
Buyer must submit payment at time of order.
Limited Warranty
Products purchased from United States Shoulder Screws by Buyer may be manufactured by third parties, which may or may not provide a warranty to the purchases of their products. United States Shoulder Screws agrees, upon request by Buyer, to assign Buyer any and all such warranties without recourse. United States Shoulder Screws warrants that all products shipped against this order will conform to specifications and drawings submitted and that such products will be manufactured and inspected according to generally accepted applicable practices of companies manufacturing industrial fasteners. Unless dimensions are limited by a specific tolerance set forth in a customer supplied and approved document, commercial tolerances will apply. Any change or alteration to parts, whether by customer, freight company, or outside contractor such as a plating or heat treating contractor, nulls the warranty. This warranty is made in lieu of all other warranties, express or implied, including warranties of merchantability and fitness for a particular use.
United States Shoulder Screws warrants that all products manufactured and supplied hereunder shall be free of defects in materials and workmanship for a period of thirty (30) days from date of shipment. This warranty is void unless Buyer inspects the products when received and notifies United States Shoulder Screws of any rejections based on non-conformity to specifications of or defects in the products within ten (10) days after receipt thereof by Buyer. This warranty does not apply to any products that are reworked or subjected to any type of additional processing by Buyer, or any other party. If within the thirty (30) day period any such product proved to United States Shoulder Screws’s satisfaction to be defective, such products shall be repaired or replaced at United States Shoulder Screws’s expense. Such repair or replacement shall be at United States Shoulder Screws’s sole discretion, and the Buyer’s exclusive remedy hereunder.
Any description of the product, whether in writing or made orally by United States Shoulder Screws, or United States Shoulder Screws’s agent, is for the sole purpose of identifying the product and shall not be construed as an express warranty. Any suggestions by United States Shoulder Screws or United States Shoulder Screws’s agent regarding use, application, or suitability of the product shall not be construed as an express warranty unless confirmed to be such in writing by United States Shoulder Screws.
Exclusion of Consequential Damages and Liability Disclaimer
This warranty is limited to replacement of the parts sold. No other costs may apply. United States Shoulder Screws makes no warranty as to fitness or merchantability of its parts for any purpose or particular use.
United States Shoulder Screws’s liability with respect to products sold shall be limited to the warranty provided herein, and with respect to other performance of this contract, shall be limited to the contract price allocable to the product (or part thereof) that gives rise to the claim.
United States Shoulder Screws shall not be subject to any disclaims; any other obligations or liabilities arising out of breach of contract; any obligations whatsoever arising from tort claims (including negligence and strict liability) or arising under other theories of law with respect to products sold or services rendered by seller, or any undertakings, acts of omissions related thereto; all consequential, incidental, and contingent damages whatsoever.
Without limiting the generality of the foregoing, United States Shoulder Screws specifically disclaims any liability for penalties (including administrative penalties,) special or punitive damages, damages for profits or revenues, cost of any product recall, loss of use of products or any associated equipment or device, cost of capital, facilities or services, downtime, shutdown costs, or any other types of economic loss.
Submit questions for clarification of our Terms of Sale.
TERMS OF RETURN
It is our privilege and honor to serve you. United States Shoulder Screws recognizes that returned goods are a costly business transaction regardless of cause and effect. While our management makes every effort to minimize supplier-induced returns, there are rare instances when we make mistakes.
When we do, you need to know that we are sorry and we review each and every error for process improvements in our operation.
When we have customer-requested returns, we use guidelines in assessing restocking fees that are based on the specialization of the items to be returned; the cost of the return transaction relative to the value of the goods; the age of the original shipment and on the value of the customer to our operation. Customers with low return experiences, and above average orders and annual sales volume will be given much greater leeway in return considerations than customers who possess a higher cost of doing business to our operation. We seek to be fair and equitable.
This return is subject to the following Terms and Conditions.
- By acceptance of the Return Goods Authorization and shipment of authorized returned parts thereof, Buyer unconditionally acknowledges and agrees to these Terms of Return Sale, including the applicable restock fees and shipping methods stated herein and in the Return Goods Authorization.
- Buyer unconditionally acknowledges and agrees that until such goods are received, inspected, and accounted for at United States Shoulder Screws’s plant, and that a mutually-agreed credit is granted in writing, the United States Shoulder Screws Terms of Sale shall apply.
- Returned goods must arrive by the Arrival Date on the Return Goods Authorization, as evidenced by a Bill of Lading or UPS tracking number, pursuant to the Shipping Method, or this Terms of Return Sale shall become null and void.
- Buyer must ship goods in containers suitable for transport such that the goods are received free of damage in transit. All risk in transit is upon the Buyer and Buyer should insure all shipments that possess a value of greater than U.S. $100.00.
- Buyer shall place a facsimile or photocopy of the Return Goods Authorization into the shipping container and it is requested that the bar coded shipping label be placed onto the outside of the shipping carton.
- All goods must be received in substantially the same condition as when shipped, with original packaging, lot numbers and parts in good and resalable condition. Should the returned parts not arrive in said condition with appropriate documentation, the Terms of Return Sale shall become null and void at the sole discretion of United States Shoulder Screws.
- All goods must have been purchased from United States Shoulder Screws, and possess matching lot numbers and tracking to original invoices from United States Shoulder Screws to Buyer.
These Terms of Return Sale constitute the entire agreement between the parties with respect to the contemplated return described in the Return Goods Authorization. This agreement shall be governed by and construed in accordance to the laws of the State of Kansas, without reference to principles of conflict of laws.